Services

Below is a list of our published services. We continue to add to this list. For any of these, you can

  • report that something isn't working the way it is supposed to with the service (using the incident form) -or-
  • request the service, ask a question about the service, request training on the service, or request a consultation regarding the service (using the service form).

You can quickly see what each service is all about. Most have a link to read more about the service, if you'd like. After reading, please use one of the forms listed above.

Accounts/Passwords (Duo, Employee Onboarding, etc.)
Devices (Computers, Phones, Printers, etc.)

Devices > Cell Phone > Cell Phone Purchase

Devices > Cell Phone > Cell Phone Change

  • Change the way your cell phone works. More...

Devices > Cell Phone > Cell Phone Deactivation

  • Deactivate your cell phone. More...

Devices > Cisco IP Phone > Cisco IP Phone Deployment/Activation

  • Get an office phone or set up one that is located in your space. More...

Devices > Cisco IP Phone > Cisco IP Phone Change

  • Change the way your office phone works. More...

Devices > Cisco IP Phone > Cisco IP Phone 911 Location

  • Update the location your phone shows so that emergency personnel can find you easier. More...

Devices > Cisco IP Phone > Cisco IP Phone Voice Mail PIN Reset

Devices > Cisco IP Phone > Cisco IP Phone Extension Mobility PIN Reset

Devices > Cisco IP Phone > Cisco IP Phone Deactivation/Removal

  • Let DoTS know a phone is no longer needed. More...

Devices > Computer / Tablet > Computer or Hardware Purchase

  • Request help from DoTS in determining the appropriate hardware for what you want to accomplish while dovetailing into UWRF technology standards and support. If this new computer is for a new employee, consider requesting all of your technology for that person at one time through the "Accounts and Passwords > Other > Employee Onboarding" service. More...

Devices > Computer / Tablet > Equipment Pickup or Recycling

  • Request IT equipment be removed so others can use it. More...

Devices > Computer / Tablet > Equipment Checkout

  • Borrow equipment from DoTS for a few days. More...

Devices > Computer / Tablet > International Travel Laptop Loan

  • Borrow a clean laptop containing no sensitive data, preconfigured to securely access campus and installed with applications you need. More...

Devices > Computer / Tablet > Local Workstation Administration Permission

  • Install and update common software if not available via Software Center (Windows) and Self Service (Macintosh). More...

Devices > Computer / Tablet > Support Exemption

  • We need to upgrade from older operating systems in order to reduce our vulnerability to attacks. Request an exemption if you cannot upgrade computers or operating systems. More...

Devices > Office Move > Office Move

  • Request DoTS move your office equipment, configure ports, and update equipment settings for your new location. If this office move is for a new employee, consider requesting all of your technology for that person at one time through the "Accounts and Passwords > Other > Employee Onboarding" service. More...

Devices > Printer / MFD > Printing Account Update

  • Add a person to or remove a person from a printing account. More...

Devices > Printer / MFD > Printing Card for Student Employees

  • If your student employees frequently print, request this service to assign/unassign student employees to departmental printer release cards. More...

Devices > Other > Video Conferencing Setup (excl. University Center)

  • Keep travel costs low, increase productivity, and be "green" by meeting online. More...
Instructional Space (Computer Labs, TECs, etc.)
Network
Security (Cards/Badges, Credit Card Processing, Door Access, etc.)
Software (Apps, Canvas, Email Lists, eSIS, etc.)
Website Content and Design (Online Sales, Web Authoring, etc.)

 

Details

Article ID: 82114
Created
Mon 7/1/19 8:47 AM
Modified
Mon 5/23/22 9:33 AM

Related Services / Offerings (2)

Report ANYTHING not working the way it is supposed to.
Request ANYTHING DoTS offers, ask a question, request training, or request a consultation.